Shipping policy

Aromatan USA Inc. Shipping Policy

Shipment processing time

We try our best to process all orders within 2 working days.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

The following standard and expedited delivery estimates and rates.

  1. All US orders - FREE Standard Shipping on all Orders (5-9 business days)
  2. Expedited Shipping - $7 (3-7 business days)
  3. All US orders above $100 - free expedited shipping (3-7 business days)

Please note that our shipping timelines are estimates. Please note that our shipping timelines are estimates. We are not liable for compensation for delays beyond our control. 

Shipment confirmation and order tracking

You will receive a shipment confirmation email as soon as your order is confirmed and tracking details once your order has been shipped.

International shipping policy

Aromatan USA Inc ships across the United States. However, if you wish to place an order and your country is not on our shipping list, please email us at dukhni.usa@aromatan.com and we will try our best to accommodate your request

For Canada delivery: Please visit www.dukhni.ca

For UK delivery: Please visit www.dukhni.com 

For India delivery: Please visit www.dukhni.in 

Customs, duties, and taxes

Aromatan (USA) Inc is not responsible for any customs and taxes applied to your order outside the US, and we will only entertain orders from outside the United States on a case by case basis. All fees (tariffs, taxes, etc.) imposed during or after shipping are the responsibility of the customer. 

Damages

Aromatan (USA) Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please directly contact the shipment carrier or our support team to file a claim. Please save all packaging material and damaged goods before filing a claim.