Oud Bakhoor Collection Set | Value Pack

Shipping charges for your order will be calculated and displayed at checkout as per the following:

• Free Standard Shipping on all USA orders (5 - 9 working days)
• Expedited Shipping within the USA at $7 (3 - 7 working days) 
• Free Expedited Shipping for orders above $150 (3 - 7 working days)

Please note that our shipping timelines are estimates. We are not liable for compensation for delays beyond our control.

If you think something’s not right with your order, we’re here to help. Please email us at customerservice@dukhni.com with a brief description of the issue and any relevant images. This helps us understand the problem clearly and respond faster.

We accept returns only if the product is sealed, unused, and in its original packaging. Refunds, if applicable, are issued at the discretion of our team after reviewing the case carefully.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving the product so that we can evaluate the issue and make it right.

We do not accept exchanges - however if you have a particular issue, please email us at - customerservice@dukhni.com & we will try our best to accommodate your request. 

Email us the issue or feedback at customerservice@dukhni.com

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No, this box does not include a burner. It only contains 30 pieces of bakhoor. 

Dukhni Oud Bakhoor lasts for approximately 3-3.5 hours when burned on the signature Dukhni burner. The tealight candle also burns for the same time duration. 

The piece of bakhoor does not melt or disintegrate. At the end of 3,5 hours, all the oil in the piece will have diffused. After 3.5 hours of continuous burning of a piece bakhoor on the Dukhni burner, the piece needs to be discarded inspite of the residual scent in the bakhoor that you will notice.  

Dukhni bakhoor can be burned 3 ways- on the Dukhni smokeless burner, on charcoal and on any electric burner. Please follow all safety precautions while burning bakhoor. 

No, please do not light the piece of bakhoor directly. The bakhoor cannot be lit on fire but it rather needs a medium to burn. Please use the Dukhni burner or charcoal or an electric burner to burn the bakhoor. 

Oud Bakhoor has 10 scents X 2 each, total of 20 pieces. Ma'amoul Bakhoor has 5 scents x 2 each,totaling 10 pieces. The Ma'amouls bakhoor pieces are bigger and it has richer and more traditional scents that are slightly more intense. If you are a first time user and are new to bakhoor, we recommend starting with the Oud Bakhoor Variety Box. .